Frequently Asked Questions

How does Soule work?

Soule is an interchangeable footwear system. You buy a sole (your base) and straps (the top part) separately. The straps snap on and off your sole in seconds — no tools needed. One sole, infinite looks.

Do soles come with straps included?

No. Soles and straps are always sold separately. You need to purchase at least one sole and one strap to complete your sandal. This is what makes Soule unique — you can mix and match any strap with any sole to create your own style.

Do straps come with a sole?

No. Straps are sold individually and do not include a sole. If you don't have a sole yet, you can shop all soles here. If you already have a sole, simply browse our straps and snap on a new look.

Are all straps compatible with all soles?

Yes! All Soule straps are compatible with all Soule soles. Simply snap any strap onto any sole and you're good to go.

How do I get started with Soule?

The easiest way to start is with one of our combo sets:

• 1 Sole + 2 Straps — two looks from one sole
• 1 Sole + 3 Straps — best value, three looks from one sole

Or shop soles and straps separately to build your own combination.

What sizes are available?

All Soule soles are available in UK sizes 3–8. If you are between sizes or prefer a little extra width, we recommend sizing up.

How do I change my strap?

Simply press the clip on the side of the sole to release the strap, then snap your new strap into place. It takes just a few seconds — no tools required.

Can I wear Soule sandals all day?

Yes! All Soule soles are designed for all-day comfort with cushioned footbeds and lightweight construction.

How do I care for my Soule sole?

Wipe with a damp cloth and air dry. Avoid soaking or submerging in water.

I have more questions — how can I contact you?

We'd love to hear from you! Reach out to us via our contact page and we'll get back to you as soon as possible.